So you are going to start delivering elearning in your organisation. In order to do this successfully, you will need to gather the right skills to develop engaging professional content that will deliver the learning objectives required. Let’s take a quick look at some of the people and skills you may need on your project. Often you will find people with multiple skills, or you may need various people with specific skills, but by working alongside such specialists will enable you to pick up skills that you can use on your own in the future. Learning Content Team Instructional designer

An instructional designer creates instructional material for learning. They often assess learner needs and determine goals and outcomes for learning

Subject matter expert

A subject matter expert is an expert in a particular area that learning materials are going to be created for. This could be the in-house CRM guru or the product manager for a technical product.

Graphic designer

The graphic designer is there to make the learning content look great. From creating templates to page layouts, styling diagrams and selecting images, a graphic designer will add polish to your course.

Flash Developer

At times you may need to add complex interactions and simulations. To do this you are probably going to need a flash developer. Flash content is typically developed in Adobe Flash and requires specialised skills.

Multimedia developer

If you are lucky your graphic designer or flash developer may be able to handle the additional elements that can be used in elearning content. However, if they are unable to, a multimedia developer will be able to assist you in creating such elements. If you are working with video the multimedia developer will provide you with the video and audio editing and signal processing skills, as well as encoding multimedia formats appropriately for playback.

Learning Management System (LMS) Team

LMS administrator

The LMS administrator is essentially the power user for the system. They will understand the configuration and setup options and how to map the LMS functionality to the organisation’s processes and learning needs. They will also understand how to set up and configure courses utilising all of the course tools.

LMS course manager

A LMS course manager may be involved in setting up courses, but more likely they are there to guide students through the learning content and assess non-automated assessment items and liaise with students who are having difficulty with the learning content.

Help Desk

Depending on the size of your organisation and IT environment, you may need to have a help desk person to deal with students’ technical issues.