Elearning Course Library

To equip participants with the knowledge and skills required to manage risks in the workplace.

Course Objectives:

• Outline the steps in the risk management process.
• Apply recognised procedures and complete a risk assessment.
• Identify hazard types and their relationship with risk.
• Demonstrate the use of a 'risk scoring matrix'.
• Know how to use risk evaluation tools, develop and implement control measures.

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Most of us undertake some form of manual handling every day, whether it be carrying out a manual task at work or around the home. Training is an essential part of control strategies for reducing manual handling injuries. The purpose of this training module is to develop knowledge, skills and experience for managing manual handling risks in the workplace.

Course Objectives:

• The definition of manual tasks.
• Risks associated with performing manual tasks.
• The reasons for manual task injuries.
• The health and safety effects of manual task injuries.
• Basic effective manual tasks/handling techniques.
• How to lift low-lying objects safely.
• High-risk manual task practices.
• At-risk work postures and techniques.

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This course involves planning the work for the prevailing working conditions, using the controls and operating systems to manage the operation of the equipment, locating the load and identifying the load characteristics, safely moving the load, monitoring the controls and stopping, shutting down and securing the equipment after the completion of operations.

Course Objectives:

• Identify major machine components, instruments and controls.
• Demonstrate your knowledge of the safety obligations as they relate to legislations and codes of practice.
• Demonstrate your knowledge of Driver Requirements, General Rules and Pre-Operation Checklists.
• Demonstrate your knowledge and ability to enter and exit a forklift safely, load and unload safely, and safely travel whilst driving a forklift, giving particular attention to driver and pedestrian interaction.

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This training aims to ensure that all workers understand their responsibilities and the legislation for operating safely on all work sites.

At the completion of this training you will be able to:

• Demonstrate knowledge of general safety management practices and workplace health and safety obligations.
• Understand and apply basic risk management practices relating to working at heights, confined spaces, pedestrian interaction, equipment safety, fire safety, emergency evacuation, hazardous substances, manual task, Personal Protective Equipment and electrical safety.

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This course has been designed to equip participants with the knowledge and skills required to work and enter a Confined Space at a place of work.

Course Objectives:

• Outline the hazards encountered for personnel working in confined spaces.
• Apply recognised procedures and complete a risk assessment for confined spaces.
• Review a policy/program outline for confined space management in the workplace.
• Select suitable control criteria for hazards encountered in confined spaces.
• Undertake measurement of gases in a confined space,
• Safely enter a confined space.
• Know how to use safety equipment for entry and rescue in a Confined Space.

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At the completion of this training program you will be able to:

• Identify hazards associated with hazardous substances Understand the process of risk assessment and the levels of risk
• Show knowledge of control procedures that are used with hazardous substances
• Demonstrate correct use and maintenance of control measures
• Demonstrate proper use, fitting, testing and storage of personal protective equipment.
• Demonstrate an understanding of MSDS, safe use of hazardous substances, emergency response and duties of employers/employees under the hazardous substances regulations.

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Communication at work - Workplace Communication Training

Communication is a complex process.

Titles in this series include

• Communicating to Groups
• Non-verbal Communication
• One Way Communication
• Listening with Empathy
• Improved Listening Techniques
• Chinese Whispers
• The Danger of Assumptions
• Obstacles to Effective Communication
• Avoiding Jargon and Slang

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Consequences - New OHS Drama

If you have a team of OHS managers or supervisors, then this is the presentation for you.

Bill Hudson is now a supervisor.

Bill doesn't take his OH&S obligations seriously enough.

One of Bill's staff dies in a preventable accident.

Bill now suffers the legal and emotional consequences.

You simply will not have seen a safety training course like this one before.

Sexual Harassment

Although legislation in the Sex Discrimination Act (1984) prohibits sexual harassment in the workplace, the number of complaints still rises.

The powerful 20 minute course integrates scenarios and a presenter showing different examples of sexual harassment.

Harassment policy should reinforce the unacceptability of unwelcome, unsolicited and/or unreciprocated behavior.

A Reaper's Guide to OHS - Safety Training

.... Barry's not happy! Workplace Safety is costing him customers

How's he going to get through Reaper School if everybody is following the rules?

A general introduction to Occupational Health and Safety. This presentation discusses the importance of issues such as:

• Communication in the Workplace
• Hazard Identification
• Risk Management

The most unusual and effective Safety Training Video you'll ever see!

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Safety Training Videos - Blue Collar Set

21 OHS topics to choose from for your OHS training. These short toolbox style safety training videos are used in 100s of Australian companies - big and small - you are making a great choice.

Choose individual titles, multiple titles, or the whole set.

Titles in the series include:

• Hearing Conservation
• Manual Handling Training Video
• Skin Cancer
• Infection Control
• Electrical Safety
• Fire Safety
• Confined Space Safety
• Working at Heights
• Lifting and Carrying
• Ergonomics
• Machinery Safety
• OHS Induction
• PPE
• Drugs & Alcohol
• Hazardous Substances
• Emergency Procedures
• Forklift Safety
• Eye Safety
• Slips Trips and Falls
• Power Tools
• Moving Vehicles

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Fast Train - 1 minute safety training set

1 minute "television commercial style" training videos.

You can choose from these popular topics:

• Bullying
• Chemical Hazards
• Chemical Safety
• Confined Space Safety Check
• Confined Space Safety Procedures
• Driving Safety
• Drugs & Alcohol
• Emergency Plans & Evacuation Procedures
• Electrical Safety
• Eye Safety
• Fire Prevention
• First Aid
• Forklift Safety
• Handheld Power Tools
• Handling Hazardous Chemicals
• Hearing Conservation
• Infection Control
• Isolation & Lockout
• Lifting & Carrying
• Manual Handling
• Moving Vehicles
• Plant
• PPE
• Risk Management
• Skin Cancer
• Slips Trips & Falls
• Water Conservation
• Welding Safety
• Working At Heights

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Ergonomics

Most of us now spend far more time in front of our computers than ever before, and although we are gaining in terms of our own productivity, versatility and output, there are greater gains to be made again in these areas by creating a safer and healthier work area for ourselves.

This video deals with common computer related ergonomic problems and presents several easy to follow ideas to make the time you spend in front of your computer screen more comfortable and more productive.

This ergonomics safety training features:

• Ideal posture and the importance of keyboard positioning.
• Preventing muscle fatigue.
• Lighting, manual handling, etc.
• Workstation exercises.

A must for anyone who relies on a computer to assist them in their work or relaxation.

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Fire Safety

This fire safety training features:

• Tips for minimising the chances of fire in your workplace.
• How to identify flammable goods in your workplace.
• How to recognise different classes of fire.
• How to identify the different types of fire extinguishers and the correct type to use in varying situations.
• Safe and correct methods for fire fighting with hand held extinguishers or hose reels.
• The dangers of using the incorrect extinguishers on a fire.
• How to recognise different classes of fire.
• The importance of being prepared and being aware of internal procedures.

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Training Videos - White Collar Set

This revolutionary training set redefines what most of us know as Training Videos. Buy one alone for, in parts, or the whole set.

• Using the Telephone
• OH&S Introduction
• Bullying Harassment
• Hazard Reporting | Incident Reporting
• Drugs Alcohol
• Customer Service
• Taking Messages | Transferring Calls
• Handling "Difficult" Customers
• Manual Handling Safety Training Video
• Code of Conduct
• Emergency Plans | Evacuation Procedures
• Ergonomics
• Privacy

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Bullying Harassment Videos

Harassment, sexual harassment and bullying cases are on the rise. Here are some options to assist you with your training.

• Bullying Harassment – for Managers
• Bullying Harassment – for Employees
• Sexual Harassment 2008
• Bullying Harassment – Short Toolbox Video

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Dealing with Aggressive Behaviour

Encountering aggressive behavior in the workplace results in increased stress levels, higher incidences of absenteeism, lowered productivity, damaged morale and a poor company image.

In this video a presenter takes you through 3 different dramatised scenarios featuring aggressive behavior.

The first 2 scenarios feature aggressive behavior from the public - a customer and a patient. The final scenario shows aggressive behavior between co-workers. Each scenario initially shows the harassed worker reacting badly to the situation, not staying calm and in control.

Interactive pause breaks encourage discussions about the ways viewers could handle the situation in a more effective and competent manner. The video discusses "rules" and strategies, such as the "LASSIE" system for dealing with aggressive behavior.

Both scenarios are then resolved with the harassed workers effectively employing the new strategies that have been discussed.

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Legendary Customer Service

This six part customer service training set inspired by Graeme Alford, one of Australia's foremost experts on customer service and how to create a can do personality.

• PART 1: The Can Do Person.
• PART 2: The Cycle of Service.
• PART 3: The Customer Driven Person.
• PART 4: Handling The Irate Customer.
• PART 5: Complaint Marketing.
• PART 6: Using The Telephone.

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